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DGFT Foreign Trade Policy Foreign Trade Policy (wef 23/08/2010) 3.8

PROMOTIONAL MEASURES IN DGFT

3.8

Quality Complaints / Disputes

Regional Sub-Committee on Quality Complaints (RSCQC) set up at Regional Offices of this Directorate shall investigate quality complaints received from foreign buyers. Guidelines for settlement of quality complaints, in particular, and such other complaints, in general, are given in Appendix-16 of HBPv1.

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